Account Manager — Central and Eastern Europe (remote)
Contract directly with employer
Remote Work
No driving licence needed
Offer number
2026/0000022
Poland
Germany
+2
Other countries
Account Manager — Central and Eastern Europe (remote)
Salary
Salary negotiable
Offer valid for 49 more days (until 05.08.2026)
An international SaaS company operating a returns and complaints management platform for e-commerce is looking for an Account Manager for the CEE region. The client portfolio covers around 40 companies from e-commerce and retail. Fully remote from Poland, Germany, Czechia or Slovakia.
What We Offer
- Salary negotiable — discussed during the interview
- Remote work without relocation
- One-off home office budget EUR 1,000
- Uncapped retention and upsell bonus
- Industry conferences funded by the company
Your Responsibilities
- Managing B2B client relationships across the CEE region
- Regular client meetings (online and on-site a few times per year)
- Identifying upsell and cross-sell opportunities
- Onboarding new clients in collaboration with the implementation team
- Reporting to the EMEA Sales Director
Requirements
- Minimum 2 years of Account Management or Customer Success experience in SaaS
- Fluent English and one CEE language (PL, CZ, SK or DE) at C1
- Experience managing B2B clients from e-commerce or retail
- Good knowledge of CRM tools (HubSpot or Salesforce)
Not Required, But Would Be a Plus
- Experience with e-commerce platforms (Shopify, Magento, WooCommerce)
- Knowledge of more than one CEE language
- Experience running quarterly business reviews (QBRs)